Cancellation Policy
Kauai Mopeds, INC has a NO cancellation/NO refund policy.
We rent mopeds rain or shine. Please make all considerations before submitting the reservation form. All riders MUST possess and present a valid Driver’s and/or Motorcycle license AND meet all rental requirements for the vehicle. Absolutely NO refund will be provided for returning a vehicle early or if you do not show up for the reservation.
Kauai Mopeds reservation and delivery times are based upon availability. We do NOT provide a refund and there is a re-booking fee of $45.00 for any changes required after a booking has been made. The re-booking fee only applies if the rental dates are available; if there are no available rentals we will not provide refunds for the original rental.
Please be sure to have a valid driver’s license, and/or motorcycle license, AND credit card available at the time of delivery for verification.
All riders MUST be able to operate a bicycle or a motorized two-wheeled vehicle. We do not provide a refund for a customer if they are unable to operate the moped after it is delivered.
Delivery of rentals may be delayed up to or longer than 2 hours due to unforeseen circumstances. We reserve the right to cancel any confirmed reservation.
About Us
When people first see our two-wheeled rentals, they commonly refer to both type of vehicles as “scooters.” One being just a little larger than the other. However, they are entirely different. Mopeds are 49cc vehicles and one only person is allowed on the moped. You only need a valid drivers license and be at least 18 years old to operate. So the thing you see everyone zipping around on is most likely a moped, not a scooter. A scooter is entirely different, they are classified as a motorcycle and you may seat two people. A motorcycle license is required and you must be at least 21 years old to rent a scooter.
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Phone Number
808-652-7407